We collaborate with retailers globally, therefore, return policies are specific to each individual retailer. Variations in policies are influenced by factors such as the specific item you intend to purchase and the geographical locations of both the retailer and the delivery destination. 

How can I find the return information?

1. Check the Alexsiamoore product page before making a purchase for details.
2. Alternatively, visit the customer care section on the retailer’s website to review their specific returns policy.

If you have questions about the status of your return and/or refund, please contact our Customer Care team here centerteam@alexsiamoore.com